Evolution Bankcard Merchant Services Review *Bad news*

I couldn't find a place for a review so I'm writing one in my personal blog... I've been running webstores since 2002 and have used a number of different merchants. I wanted to report on one that I hated but couldn't find a good place to submit to.

When I signed up they looked like they had good rates and awesome tracking but as I went through the process it became a nightmare and even shut down my store for a few hours. 

It took forever to get through underwriting and emails back and forth. Was unclear when I was approved or what else was needed. Signed up as bankcard but then everything else as Commerce Payment Group which is confusing and frustrating. I called many times, sometimes I was on hold for up to 20 minutes and couldn't get a good response on things. The tracking never worked and everything had additional steps. I signed up with Flagship (a competitor) in like 5 minutes and was ready to go the next day and always got a hold of someone right away. 

I do not recommend this company.